History
It all started with a fiver. That was how much Robert Dyas had to invest in his new business when he emigrated from County Meath in Ireland . The first shop was set up in London in 1872 and by the time of his death at the age of 66 he had established 18 stores. His sons took over after that, followed by his two grandsons who sadly passed away in 1961 and 2002.
We have survived several catastrophes, including the economic depression after World War I and the Blitz of World War II, when our Head Office, warehouse and 18 stores were destroyed. Then in 1997, our Head Office and warehouse burnt down in Croydon. However, in each case the team spirit that typifies the organisation ensured we came back stronger than ever.
Robert Dyas Today
Modern homes are pretty demanding, aren't they? There are always a million and one things that need adding, doing or fixing. We realise everyone has a busy life these days- so, whatever you need, we aim to make the process of getting it to you as convenient as possible.
Kitchenware, household items, electrical appliances, home office, gardening products, power tools, china, giftware, glassware, DIY, ironmongery – we have every thing you could need for your home. From some of the top brand names such as Tefal, Brita, Morphy Richards, and Energizer to name just a few.
We’re a continually changing and growing modern organisation, but one thing will always remain the same - the value we place on customer service. How have we achieved such a high level of service? By listening to our customers and accommodating their needs by being flexible, personal and thoroughly professional retailers.
Local Stores
We now have 105 stores spread across the south of England and each of these can vary in size from a large 9,000 sq ft right down to 1,250 sq ft. (99 our stand alone Robert Dyas stores and we also have 6 consession stores within Somerfield Supermarkets). Assisting the whole operation and looking after our employees is our Head Office in Leatherhead. For contact information on most of our local stores, please refer to our Really Useful Robert Dyas Stores Locator.
Our Vision for the Future
We know we’ve got something unique to offer. Our popularity and success on the high street is proof of that. The potential is immense and it’s an exciting time for Robert Dyas. In addition to driving improved customer service through alternative channels such as the website, we're planning to open a number of new stores every year. The Really Useful Store showcases the products featured in our Really Useful Catalogue, these products along with hundreds of others are also available on our main site www.robertdyas.co.uk.
